Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As an ERP Analyst, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing :
- Liaise between internal stakeholders and implementation partners, gathering requirements, validating system design and ensuring alignment with business needs
- Lead the design, configuration and integration of ERP solutions to streamline business processes, such as financials and procurement
- Collaborate with departments and third-party vendors to assess ERP requirements, ensure seamless integrations and support system adoption
- Develop technical requirements, test cases and manage User Acceptance Testing (UAT) to ensure successful go-live and system performance
- Analyze system performance, troubleshoot issues and manage system updates and upgrades in collaboration with IT and vendors
- Maintain documentation of system configurations, changes and operational procedures and support user training and onboarding
- Provide day-to-day support for ERP users, manage security and permissions and track and report on project progress, risks and changes
- Stay informed on ERP technology trends, offer recommendations for system improvements and manage escalations to ensure timely resolution of issues
What we’re looking for :
Bachelor’s Degree in Computer Science and / or Financial / Business AdministrationCertifications related to Dynamics 365 would be an assetProficiency in configuring ERP systems, particularly Dynamics 365 and experience with systems like UKG Pro / DimensionsStrong knowledge of reporting and data visualization tools such as Power BI and IBM CognosFamiliarity with Dynamics 365 CRM, DevOps, Power Automate, SQL Server, Power BI, Visio and JiraAdvanced proficiency in Microsoft Office applications (e.g., Excel Pivot Tables, VLOOKUP)Experience with data migration and data validation to support system implementationsKnowledge of API integrations and automation tools for enhanced workflow efficiencyUnderstanding of project management principles and familiarity with testing processes, including UAT and QAStrong customer service skills with the ability to explain technical concepts to non-technical stakeholdersSelf-starter with adaptability and a proactive approach to delivering solutionsAbility to translate business needs from stakeholders into actionable technical requirementsExcellent organizational, interpersonal, and communication skillsWhy work with us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities / expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives