Automation Specialist

Automation Specialist

Status : Regular, Full time

Location : Concord, Ontario

Job Description

The Automation & Controls Technical Expert is an expert in providing solutions / applications in the field of automation, motion, HMI and control. They provide technical support for solutions with OEM customers and take responsibility for technical support for staff leading the development and provision of innovative solutions to our customers, adding credible competence to our vendors solution businesses such as Schneider Electric. They are accountable for the promotion and sale of products, solutions & services to OEM accounts and development of new sales opportunities as well as addresses and services the needs of established accounts. Utilises excellent offering, application, competitor, and customer knowledge to develop and present winning value propositions Responsible for developing accounts and market strategies to profitably grow the Automation and Control business while supporting team needs in the business centre as a subject matter expert.

MAIN RESPONSIBILITIES :

• Provide pre-sales and after-sales support
• Building quotations and proposals based on customer requirements
• Be the main technical customer interface for solution selling and work closely with Regional suppliers
• Introduce and promote the complete Industrial Automation offer
• Build demos to help the customer visualize the main solution concepts (proof of concept “POC”);
• Visit customers together with the Outside sales rep
• Provide expert support : lead the solution definition with the customer and create value by advising the customer on advanced issues (Principles, feasibility, limits & constraints, performance, etc.);
• Provide recommendations & support
• Answer deep technical questions on integration / compatibility of components inside a machine architecture;
• Develop required technical and commercial argumentation documents;
• Help to close the deal by providing differentiating elements to sales for the commercial argumentation;
• Share competitors’ strengths / weaknesses in terms of strategy, relationships, pricing, products, Potential Available Market and changing dynamics;
• Utilize knowledge of customers global strategy to drive the company success by coaching and mentoring others;
• Identify cross sale opportunities between segments, markets, brands or products;
• Provide technical support for specific projects to resolve issues;
• Understand total Automation offer related to our Global Manufacturing Partners;
• Leverage the organization to grow the customers business;
• Ability to cross reference competitive products;
• Leverage third party offers to complete the solution;
• Build a relationship in which the technical expert is viewed as a trusted specialist by the customer at the operations level; Speak the right process language in line with the operations level interest;
• Demonstrate full knowledge of multiple product lines;
• Recommend new or updated product offerings to integrate customer preference or gain competitive advantage.

QUALIFICATIONS :

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our :

Annual profit-sharing offered to all in addition to our competitive compensation : rewarding accomplishments is part of our culture.

A strong national network offering real opportunities to grow : our people make the difference.

Among our benefits :

Flexible group insurance plan customizable to your needs.

Free health resources available 24 / 7 : Telemedicine and Employee Assistance Program (EAP).

Group RRSP with employer contribution and TFSA.

Postsecondary Scholarship Program for our employee’s children.

Charging terminals available at our facilities.

Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.