Administrative & Program Support Coordinator

Our client is hiring an on-site Administrative & Program Support Coordinator  in the sports and recreation services industry. This is a new position.

Our client is a dynamic, fast-growing organization delivering high-quality programs for children and families. The team is energetic, people-focused, and deeply committed to creating positive experiences for participants, parents, and staff. This role will primarily support administrative operations, client communication, and program coordination, while also partnering closely with the marketing team on customer engagement initiatives. The position supports a team member currently on maternity leave, with additional long-term responsibilities as part of a growing team.

This is a highly interactive role suited for someone who enjoys working with families, thrives in a fast-paced environment, and is excited about career growth within an organization serving children.

Administrative Assistant responsibilities :

• Serve as a primary point of contact for parents and families, responding to inquiries via phone, email, and in person
• Deliver high-quality customer service with a warm, professional, and engaging approach
• Maintain a strong understanding of all program offerings, schedules, and age groups
• Support sales-related activities including registrations, inquiries, and follow-ups
• Provide general administrative support including data entry, filing, and document organization
• Maintain accurate customer records, communication logs, and internal systems
• Assist with scheduling, registrations, and coordination of programs
• Collaborate closely with administrative and marketing teams on day-to-day operations
• Assist with event coordination and on-site program support as required

Contribute to special projects and evolving responsibilities as the organization grows

The successful candidate has :

Access to a car is strongly preferred to support on-site and program-related needs

Compensation and benefits :

Fully on-site role

Candidates must be legally authorized to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.