Overview
Program Manager
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Must haves :
- Experience with and knowledge of Project Management concepts (e.g., project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
- Excellent Communication skills both verbal and written, and strong stakeholder engagement skills
- Time Management, with the ability to manage tight deadlines and prioritize multiple projects
- Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
- Minimum 8-10 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
- Demonstrated knowledge of Lab Information Systems (LIS’s), lab workflows and associated business processes within hospitals, patient admissions, health records and laboratories
- Past Experience working with the Ontario Laboratories Information System (OLIS), will be of significant benefit
- Demonstrated experience managing projects or programs in Matrix organizational environments
Deliverables include, but are not limited to :
Establish and facilitate a governance and advisory committee(s)Project portfolio and stakeholder managementSite / Client Engagement and Client ManagementSite Contract ManagementProject Go-live Schedule per Clinical SiteProject Risk / Issue ManagementService Management Documentation & Warranty SupportDeployment Reporting and TrackingResponsibilities :
The Senior Program Manager is responsible to oversee a portfolio of projects related to the Lab digitization strategy, including management of issues, risks and service change requests to ensure successful and on-time deployment of clients.