Learning & Development Specialist, Personal Insurance
About Acera Insurance
Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over locations across Alberta, British Columbia, Ontario and the Yukon, and $ billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective.
Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge and resources to our personal and commercial clients nationwide, including comprehensive group benefits.
Job Status
Status : Full-time, permanent
Pay Range : $, - $, per year
Location : Any location in British Columbia with an Acera office
Job Purpose :
Facilitate and / or organize in-house learning for new and existing Acera team members via, one on one instruction, group sessions and webinars;
incorporate a variety of presentation methods and applications to accommodate adult learning styles.
Responsibilities
- Create and deliver training programs for Personal Insurance; provide creative, effective instruction through-out the teams
- Coordinate schedules and all associated logistics, including facilities, communications with attendees
- Manage group training sessions with multiple learning styles
- Work with Team Leads to ensure training needs are full filled
- Support and contribute to the overall success of the Personal Insurance department by identifying ways to continually improve learning opportunities
- Assess current and new staff ability to learn and training needs, adjusting training delivery based on their needs and design surveys to measure training effectiveness
- Work with new, existing employees, management and outside vendors to ensure exceptional training
- Various other tasks as assigned
Requirements and skills
- Level BC General Insurance Licence
- Strong interpersonal skills / strong team player
- Excellent communication, presentation and facilitation skills; must be friendly, clear and strong speaker
- Excellent time management and multi-tasking skills
- Problem Solver
- Ability to interact professionally and effectively with trainees, team leads, management and third party vendors
- Strong attention to detail
- Ability to travel and carry a valid driver’s license
- Knowledge / Advanced Skills of : Microsoft Office, EPIC and common Insurance carriers products / portals would be considered an asset
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