Network Security Technicien

Description

Our client is recognized as a North American leader in security technology—a title we carry with pride and with the responsibility it entails.
Our goal is not only to stay at the forefront of the industry but also to push the boundaries of what is possible in the field of security technology.Located in Laval and experiencing strong growth, our company is committed to developing the potential and professional fulfillment of our employees.
Our culture is built on collaboration, innovation, and progress.The company offers far more than just a job: we welcome every team member into a dynamic, close-knit environment where they have the opportunity to grow and make a real impact. Responsibilities

• Diagnose and resolve network incidents (routers, switches, VPN, firewalls, etc.).
• Provide user support both remotely and on site.
• Install, configure, and maintain network components and related equipment.
• Monitor network performance and recommend improvements.
• Document configurations, interventions, procedures, and any changes made.
• Collaborate with IT teams for updates, security patches, and infrastructure upgrade projects.
• Ensure compliance with network and access security policies.
• Deliver excellent customer service with professionalism and clarity

Qualifications

• CCNA certification required or in process .
• Bilingual in French and English (spoken and written).
• Relevant experience in network support (troubleshooting, configuration, maintenance)
• 5 years of experience in a similar role
• Solid knowledge of network protocols and equipment (switches, routers, firewalls), VPN, VLAN, etc.
• Autonomy, rigor, and strong analytical skills.
• Excellent interpersonal skills and a strong customer service mindset.
• Valid driver’s license or residence near the office to ensure presence on-site 2 days per week.

Job Benefits

• Salary: CAD $60,000 to $100,000 per year, depending on experience.
• Vacation: 2 to 4 weeks, based on seniority.
• Equipment provided: Laptop and external monitor for remote work.
• Schedule: Hybrid — required presence in the office 2 days out of 5.
• Start date: As soon as possible (ASAP).