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Sales Support Engineer - Instrumentation, Control Panel & Programming
Sales Support Engineer - Instrumentation, Control Panel & ProgrammingW3Global Inc • Mississauga, ON, Canada
Sales Support Engineer - Instrumentation, Control Panel & Programming

Sales Support Engineer - Instrumentation, Control Panel & Programming

W3Global Inc • Mississauga, ON, Canada
23 hours ago
Job type
  • Permanent
Job description

Job Description

Job Description

The Inside Sales Representative will play a key role in supporting customers, generating sales, and

providing technical expertise for our automation, instrumentation, and control system solutions. This

role involves working closely with the outside sales team, engineering department, and project

management team to ensure customer satisfaction and business growth.

Key Responsibilities-

Sales & Customer Support

  • Respond to inquiries from municipal, industrial, and commercial clients regarding

instrumentation, control panels, PLCs, and automation solutions.

  • Develop strong relationships with water and wastewater treatment facilities, engineering
  • firms, OEMs and Contractors, i.e., Electrical, Mechanical and General Contractors

  • Prepare and deliver quotations, proposals, and sales orders.
  • Follow up on leads and quotations to convert opportunities into sales
  • Product Knowledge & Technical Consultation

  • Provide technical expertise on flow meters, level sensors, VFDs, PLC / SCADA systems, and
  • control panels.

  • Understand client needs and recommend customized automation solutions.
  • Stay up to date with industry trends, regulatory requirements, and new technologies in water
  • and wastewater automation.

    Order Processing & Coordination

  • Process sales orders and coordinate with purchasing, logistics, and vendors for timely delivery.
  • Maintain and update CRM systems with customer interactions and sales activities.
  • Work closely with the engineering and field service teams to ensure proper solution delivery.
  • Business Development & Market Research

  • Identify new sales opportunities and potential customers in the water and wastewater
  • industry.

  • Participate in trade shows, industry events, and webinars to promote our Integration's
  • solutions.

  • Assist in the development of marketing materials and sales strategies.
  • Required Qualifications & Skills-

    Education & Experience

  • Diploma or degree in Electrical Engineering, Automation, Instrumentation, or a related field.
  • 5+ years of experience in inside sales, technical sales, or customer service in industrial
  • automation, instrumentation, or control systems.

  • Experience in the water and wastewater industry is a strong asset.
  • Technical Skills

  • Knowledge of industrial instrumentation, PLC programming, SCADA, and control panel design.
  • Familiarity with CSA, UL, and NEC standards for control panels.
  • Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Soft Skills

  • Strong communication and interpersonal skills to engage with clients and internal teams.
  • Problem-solving mindset to assist customers in selecting the right products.
  • Ability to multi-task and work in a fast-paced environment.
  • Company Description

    W3Global was established in 2006 in Fremont, CA with a vision : simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

    We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

    Our Services

    W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

    We specialize in placing permanent, direct, contract, temporary positions and remote jobs for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

    We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

    Our Expertise

    W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

    As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

    Company Description

    W3Global was established in 2006 in Fremont, CA with a vision : simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, temporary positions and remote jobs for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

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    Sales Support Engineer Instrumentation Control Panel Programming • Mississauga, ON, Canada

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