Service Advisor

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The Opportunity

• Serve as the primary point of contact for service customers
• Build trust by clearly explaining maintenance and repair needs
• Create and manage repair orders from start to finish
• Provide accurate estimates timelines and regular updates
• Coordinate with technicians and parts to ensure efficient workflow
• Review completed work with customers and ensure satisfaction

• Customer service experience (automotive experience is an asset not required)
• Strong communication organization and multitasking skills
• Confidence working with customers and problem-solving in real time
• Bilingual (English/French) is an asset not mandatory
• Positive professional and team-oriented approach
• Problem solving and high attention to detail.

We are happy to support our client with this recruitment.

• Locally-owned and operated dealership
• New state-of-the-art facility
• Award-winning customer satisfaction
• Structured onboarding with job shadowing and mentorship
• Administrative support to assist with day-to-day tasks
• Monday to Friday schedule 7:30 a.m. - 5:30 pm with weekend work limited to peak season and shared through a rotation
• Clear opportunities to grow into senior roles and other areas of the business
• Ongoing training development and manufacturer support
• Professional supportive and customer-focused work environment

Benefits

• Health dental vison care and Employee Assistance Program
• RRSP matching program
• Annual company events
• Employee discounts
• Free on-site parking
• Opportunity for advancement
• Paid vacation sick time and personal time
• Company events and team initiatives