Overview
Job Skills / Requirements
Typical Duties and Responsibilities :
- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and professional manner
- De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Utilize two-way radios and computer applications to communicate site activities
- Handle Lost & Found items and inquires
Job Requirements :
Holding an Alberta Security License, or can obtain a valid Alberta Security LicenseClass 5 Unrestricted Driver's LicenseExcellent communication skills, both written and verbalExcellent customer service skillsStrong observational skillsAbility to make immediate decisions while maintaining composure in emergency response situations with minimal supervisionAbility to walk 18 / 20km and stairsThis site will have a 7 on 7 off schedule.
Education Requirements (All)
High School Diploma / GED