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Senior Information Technology Service Management Consultant

Senior Information Technology Service Management Consultant

PrecisionERP IncorporatedGreater Vancouver Metropolitan Area, Canada
7 days ago
Job type
  • Full-time
Job description

PrecisionERP / IT is recruiting for a Sr. ITSM Services Operations Specialist for an ONSITE contract opportunity in Vancouver, BC. Open to local candidates ONLY.REQUIRED SKILLS : - Expertise in designing, developing & implementing ITIL and Service Integration and Management (SIAM) Service Operation processes, policies and procedures to support IT operational excellence. - Thorough analysis of data with business understanding, provides insights on current performance and improvement opportunities across client's IT environment- Strong knowledge and understanding of the ITIL framework, service management processes, specifically Service Operation processes. - Experience using service management tools (ie. ServiceNow) - High level of IT technical competent skills- Excellent communication skills