Technical Support Centre (TSC) Co-op Student

Technical Support Centre (TSC) Co-op Student

Lakeland Networks is looking for a self‑motivated, energetic, and responsible student to assist with technical duties and projects related to our fibre‑optic Internet network. Reporting to the Director of Information Security and Technology, the Co‑op Student will be involved in entry‑level projects, focusing on core networks supporting Fibre Optic Internet, Voice, and Video. The successful incumbent will work with a team operating and maintaining our fibre‑optic network equipment, carrier voice platform, and IPTV services for a 4‑month placement during the Summer of 2026 (May – August).

Responsibilities

• Deliver technical support for internet, phone, and television services to both residential and business clients.
• Respond to customer inquiries received via email, phone, and chatbots.
• Set up new customer services, including internet, phone, and television.
• Assist colleagues with task‑related issues as they arise.
• Accurately document all activities in the company’s work order system.
• Adapt quickly to changing priorities and organizational requirements.
• Support Network Operations team members in troubleshooting, restoration, and root cause analysis.
• Assist in refurbishing returned fibre optic network terminals, phones, and television equipment.
• Conduct a monthly inventory of equipment.
• Perform other duties as assigned.

Qualifications

Pay : $21.00 per hour

Interested applicants should submit their application to https : / / lakelandholding.bamboohr.com / careers / 48 by 5 PM on February 1st, 2026.

Lakeland Holding Ltd. is an equal opportunity employer, and we value the importance of diversity, dignity and worth of every individual in the workplace. Lakeland Holding Ltd. offers accommodations for applicants with disabilities throughout its recruitment process. If you are contacted by Lakeland Holding Ltd. regarding a job opportunity, please advise prior to the interview if you require accommodation.

We thank all applicants, but only those selected for an interview will be contacted.

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