Front Desk Agent, Marmot Lodge

Join to apply for the Front Desk Agent, Marmot Lodge role at Pursuit Collection

At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

We have posted this role as part of our seasonal hiring for Spring / Summer 2026; it will be a full‑time seasonal role.

Role & Responsibilities

• Work with other hotel staff to personalize the guest experience, encouraging guests to refresh and relax in Canada's most famous national park
• Provide a professional, friendly and efficient check‑in and check‑out process and coordinate efforts to accommodate any requests
• Act as an ambassador for Pursuit, as well as the surrounding area in Jasper National Park, to fully enhance the experience of all guests staying at our Jasper Hotels
• Welcome and register arriving guests
• Promote and sell rooms
• Check‑out departing guests, review guest accounts
• Post incidental charges to rooms and process payments
• Use proper telephone etiquette
• Handle reservations by phone and in person
• Handle a high‑volume of general enquiries
• Provide information on hotel facilities, local points of interest, services in area
• Communicate with other departments
• Respond to guest concerns and complaints
• Perform assorted clerical duties, maintaining a clean work environment

Required Skills & Qualifications

The starting wage for this role is $18.50 / hour.

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences. Our team members are thoughtfully united by their unique power to inspire and invigorate, and our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

Pursuit Perks

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

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