technical program manager - information technology (IT)

Work setting

• Financial technology (FinTech)
• Information technology (IT) infrastructure

Tasks

• Assign IT projects to systems analysts, programmers and other computer technicians
• Coordinate IT projects, including the design and deployment of new IT systems and services
• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Review operational reports to assess compliance with software and hardware requirements
• Supervise computer analysts, engineers, programmers, technicians and other personnel
• Supervise staff
• Train staff
• Establish and implement policies and procedures for information systems
• Authorize the development of specifications for products or services
• Manage incidents

Certificates, licences, memberships, and courses

• Project Management Professional (PMP)

Computer and technology knowledge

• Agile
• Development and operations (DevOps)
• Jira
• Data analysis and interpretation
• Database management
• Enterprise Applications Integration (EAI)
• Networking security
• Virtualization
• Business intelligence
• Information Technology Infrastructure Library (ITIL)

Area of work experience

• Design
• Software development
• Project implementation
• Information technology (IT) service delivery
• Embedded systems
• Management
• Product development
• Quality assurance or control

Area of specialization

• Process improvement
• System integration
• Business process management
• Cybersecurity
• Information systems
• E-commerce
• Testing

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Proactive

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Deferred Profit Sharing Plan (DPSP)