HR Systems Specialist
TripSpark Technologies
Alberta, Canada
$77.5K a year (estimated)
Remote
Full-time
Responsibilities :
- Provide resolution to end users by resolving tickets within agreed SLA timeframe with the ability to assess and execute to the urgency and priority of each inquiry.
- Provide training support to group and business unit (BU) HR and ensure all training materials are kept up to date.
- Complete regular system administrative tasks including audits, user updates and annual process initiation.
- Assist with regular testing initiatives (User Acceptance Testing) of Workday functionality. This can include software upgrades and new implementations.
- Coordinate with Payroll, IT, and other departments to ensure efficient and effective HR System functionality.
- Supporting critical events in the HR calendar from the technology perspective, including Performance Reviews, Bonus submissions, Calibration and Progressions.
- Conduct independent research and troubleshoot technical issues as they arise.
- Work closely with HR Business Partners to maintain data accuracy / integrity.
- Ability to assess high volumes of data, ensure data accuracy and the ability to ask appropriate questions.
- Collaborate with HR Partners to learn about various HR Functions, best practice and how they relate to and can be better supported by the HR System.
- Ensure the confidentiality and integrity of all HR information in accordance with the Data Protection Act and other relevant legislation and codes of practice.
- Demonstrate an eagerness to learn and gather working knowledge of new HR System functionalities.
Skills / Knowledge :
- Experience of identifying and resolving system or process issues.
- Ability to ask questions, learn quickly, conduct independent research, and be curious.
- Comfortable dealing with people at all levels of the organizations, globally.
- Portfolio of effective writing, editing, and oral communications skills that demonstrates an ability to convey information in clear, efficient, and compelling ways.
- Have an advanced level of Excel and IT skills.
- Excellent teamwork and communication skills.
- Educated with a degree level, with a focus in HR, an advantage.
- Experience of working in HR environment preferable.
Worker Type : Regular
Regular
15 days ago