Software Developer (CRM) RQ10193

Job Title: Software Developer CRM

Work Arrangement

• Onsite 5 days/week

• Monday to Friday 8:00 AM 5:00 PM

Role Summary

The Software Developer CRM is responsible for translating technical system specifications into working tested CRM applications. The role focuses on Oracle Siebel CRM development integrations reporting and full SDLC delivery in a large enterprise environment.

Key Responsibilities

• Translate technical system specifications into working tested CRM applications

• Develop detailed programming specifications

• Write generate and maintain application code

• Compile data-driven programs and conduct unit testing

• Design code test debug and document CRM solutions

• Troubleshoot and resolve technical issues during implementation and operations

• Support application deployment maintenance and post-implementation activities

• Collaborate with IT professionals throughout the SDLC

• Participate in design walkthroughs and provide user/system documentation

Required Skills & Experience

General Development Skills

• Experience in programming and systems analysis

• Experience across the Software Development Life Cycle

• Experience with structured development methodologies

• Strong application design deployment and troubleshooting skills

• Experience with relational and hierarchical databases

• Experience with query languages and communication protocols

• Strong analytical problem-solving and communication skills

• Proven team player with a track record of meeting deadlines

Siebel CRM Development (40%)

• 10 years experience with Siebel technical configuration design development and integration

• 5 years experience integrating Siebel with Adobe AEM J2EE

• 5 years experience with Siebel EIM / EAI

• 3 years experience with Siebel IP18 focused on configuration and development

• Experience with:

  • Assignment Manager

  • Business Rules

  • Workflow

  • Applets Views Screens

  • Siebel Business Layer objects

• Experience with Siebel Tools and Siebel Web Templates

• Experience using Siebel Open UI classes and methods

• Siebel 8.x or higher certification

• Experience with Siebel Open UI Architecture (Physical Model Presentation Model OOTB structures)

• Experience with Siebel UI integrations (embedding/exposing applications)

Reporting & UI Development (35%)

• Experience developing reports using OBIEE and Power BI

• Experience with HTML5 CSS JavaScript jQuery

• Working knowledge of Open UI concepts:

  • PM

  • PR

  • Manifest files

  • Mapping files

Soft Skills (20%)

• Strong verbal and written communication skills

• Ability to present and conceptualize technical solutions

• Strong interpersonal and teamwork skills

• Proven analytical and systematic problem-solving ability

• Ability to work under pressure and meet aggressive timelines

Public Sector Experience (Asset 5%)

• Experience with Siebel modules such as:

  • Public Sector CRM

  • Contracts

  • Lead Management

  • Partner / Partner Portal

  • Campaign Management

  • Marketing

  • Resource Manager

  • Public Sector eService

• Experience with Grants Management is an asset

Must-Have Summary:

• Siebel CRM Development (10 years)

• Siebel EIM / EAI

• Siebel IP18

• Adobe AEM & J2EE Integration

• OBIEE & Power BI

• HTML5 / CSS / JavaScript / jQuery

Nice to Have

• Siebel Public Sector modules

• Grants Management