Audience Development Coordinator

The Audience Development Coordinator supports TEDs strategic communities by drafting event communications coordinating event operations and keeping cross-functional workstreams on track across TED conferences and year-round community programming (virtual and in-person). Youll help deliver outstanding audience-tailored experiences for donors newcomers and other community groups.

This is a 3-month engagement with the possibility of extension. The pay range for this role is $22 - $28 / hour CAN. You MUST be available to work on-site in Vancouver April 12 - 17 2026 inclusive.

Please submit your resume and cover letter telling us why youd like to join our team.

Only applications with cover letters will be considered.

What youll do

• Coordinate the building and maintenance of event timelines and preparation plans for conference activations and community events.
• Support small-scale community events end-to-end: logistics run-of-show drafts and internal coordination.
• Draft audience communications (invites confirmations reminders follow-ups) including management of attendee lists segmentation and send schedules.
• Provide premium attendee support via email and in-person; escalate sensitive issues and unusual requests as needed.
• Maintain organized documentation (agendas action items contact lists comms calendars) to ensure stakeholder visibility into statuses and deadlines.
• Support meeting operations: schedule draft agendas capture decisions/owners/deadlines and send timely recaps and follow-ups.
• Help maintain community databases and workflows to keep data accurate and easy to use.
• Support conference activations and events including setup attendee flow and troubleshooting to create a welcoming inclusive environment.
• Improve repeatable processes and templates (communications checklists etc) to increase consistency and reduce last-minute work.
• Work on-site at TED2025 supporting Audience Development activations (must be available April 12-17 2025)

Qualifications :

• 2 years of relevant experience in events community programming operations communications customer experience and/or project coordination (or equivalent).
• Strong written communication and editing skills with excellent attention to detail.
• Experience supporting virtual and in-person events including timelines run-of-show support and day-of troubleshooting.
• Professional customer support skills.
• Strong organizational skills; able to manage multiple workstreams prioritize and meet deadlines.
• Working knowledge of Google Workspace (Docs Sheets Forms) and comfortable learning new tools.

NICE TO HAVES

• Experience with Airtable and/or CRM systems; comfort working with customer records and workflows.
• Zendesk (or similar customer service software) and basic reporting/analysis experience.
• Degree or diploma in communications events community development or related field.

Additional Information :

To apply: Please submit your resume and cover letter telling us why youd like to join our team. Only applications with cover letters will be considered.

This is a 3-month paid position. This role is operating in a remote capacity and will require working 8 am-4 pm PT. You will need to be authorized to work in Canada.

Compensation: CAD $22$28/hour.

Work Schedule: 8 am - 4 pm PT Monday-Friday

TED Conferences LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law. We invite all qualified candidates to apply online with their resume and cover letter.

Remote Work :

Yes

Employment Type :

Contract

Key Skills
Microsoft Office,Fundraising,Microsoft Publisher,Microsoft Powerpoint,Event Planning,Salesforce,LMS,Administrative Experience,Grant Writing,Economic Development,Public Speaking,Writing Skills
Experience: years
Vacancy: 1