food and beverage server

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work site environment

• Noisy
• Odours
• Outdoors

Work setting

• Relocation costs covered by employer
• Willing to relocate
• Hotel, motel, resort

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Perform sensory evaluation of wines
• Serve food and beverages
• Supervise other servers and bussing staff
• Take orders and relay to kitchen and bar staff
• Schedule staff
• Train staff
• Assist clients / guests with special needs
• Provide customer service

Supervision

• No supervision responsibility

Transportation / travel information

• Public transportation is not available

Work conditions and physical capabilities

• Fast-paced environment
• Handling heavy loads
• Overtime required
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)
• Up to 13.5 kg (30 lbs)
• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Experience

• Will train

Health benefits

• Dental plan
• Disability benefits