Mate

City Experiences is seeking a Mate for our City Cruises operation in Niagara Falls.

About You :

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity :

The Mate operates Transport Canada inspected passenger vessels in the Niagara Gorge in a manner that ensures the safety and security of the crew and passengers, enjoyment of the passengers, and respect for the environment. A flexible schedule is a must, as schedules include evenings, weekends and holidays.

Essential Duties & Responsibilities :

• Operate the vessel with due regard for the Niagara City Cruises (NCC) Safety Management System (SMS) and ISO Respect Management System, the Vessel Security Plan, proper Standards of Watchkeeping and in accordance with the practice of good seamanship
• Work with crew members in all areas of Marine Transportation Safety, Security, Training and efficient operation of the vessel
• Routinely inspect all areas of the vessel for unsafe conditions, assist in accident investigations and reports, and make safety announcements to ensure the safety and comfort of the crew and passengers
• Participate in training talks and emergency drills in accordance with Transport Canada regulations, the Safety Management System, the Respect Management System, and Vessel Security Plan and conduct safety meetings in conformance with NCC policy to ensure an efficient and safe operation of the vessel at all times and the proper use of equipment during any possible onboard emergency
• Maintain vessel operations and maintenance logs, paying particular attention to proper recording of incidents and irregularities.
• Ensure the Deckhands are working safely and efficiently and provide regular feedback regarding Deckhand performance to the Manager, Dock Operations
• Ensure a clean workplace throughout the day, at the beginning and end of shifts
• Fulfill role of Crew with Engineering Responsibilities on board with all relevant knowledge and responsibilities
• Report non-conformities to the Designated Person (Manager, Marine Operations)
• Ensure the safe operation of the vessel at all times using all available means
• Shall not operate the vessel if any critical systems as laid out in the Safety Management System are not functioning or if in the Captain’s professional evaluation conditions are unsafe for operation
• Ensure the Safety Equipment listed on The Record of Safety Equipment is present and equipment is inspected to the standards laid out in the Canada Shipping Act
• Know, understand and implement the Operational Procedures as laid out in the Safety Management System
• Know, understand and implement if required the Emergency Procedures laid out in the Safety Management System
• Support Safety Services and Facilities, F&B, Guest Experience, and all other departments as required
• Role model safe working practices, good customer service and professional behavior at all times
• Adhere to all health and safety regulations
• Work with a safety mindset by following all safety policies, procedures and safety measures ( PPE). Identify and bring forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace
• Maintain a neat, clean and well-groomed appearance (refer to appearance standards in employee handbook)
• Report to work on time and for all scheduled shifts
• Understand all Niagara City Cruises’ policies and procedures relating to the employee’s role within the company
• Maintain any applicable licenses and certifications
• Complete any other duties as assigned

Requirements & Qualifications :

About Us :

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests / riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and / or discrimination of any type, including but not limited to discrimination and / or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex / pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.