Job Description
Employee Relations :
- Coaches, mentors and provides training for all security guards and Lead Hands
- Preparing working schedules, process payroll and approve overtime, shift changes, time off etc.
- Administers progressive disciplinary action when necessary
- Coordinates security services with other departments and clients
- Maintains effective working relationships with all internal and external customers
- Assists the Security Management team in the achievement of goals and objectives directly or through the security team
Policies and Procedures :
Assists the management team with the development of policies and interprets and ensures consistent application of security policies and proceduresDocuments and implements work methods, policies and proceduresAssists the management team in the enforcement of company policiesMust be able to balance security need and client expectationsSkills :
Must be reliable, available, of sound character and be able to work in a team environment or independentlyMust be physically fit and able to stand, sit or walk for extended periodsAbility to handle multiple situations and use sound judgment to handle emergency situationsMust be knowledgeable and able to assist in maintain various systems including but not limited to CCTV , Access Control, Incident Management, intercom systems, fire and life safety systems, control room systemsMust be able to provide coaching, training, and update Manager on new trainees progressOrganizational and multitasking skills is a mustAbility to work in a fast-paced environment and handle stressful situationsAbility to write and compile detailed reports on computer software in a timely mannerPrevious security experience in hospitality or large event venue would be an assetPolice Foundations, Community Justice Services or Law Enforcement Diploma would be an assetJob Requirements
Education : Completion of a Community College Diploma
Experience : 2-4 years of work experience with knowledge of Arrest Authorities, Fire Code, Trespass to Property Act, Fire Systems, Access Control Systems, CCTV Systems, Dispatch and Report Writing Systems, and computer applications including Microsoft Word, Excel, Outlook and EBMS. Must possess skills in crowd management, event security, leadership, interpersonal relations, organizational, communication, team building and customer services. Demonstrated ability to respond effectively and efficiently to emergency situations, coach and motivate people, apply flexibility with external contractors while representing and maintaining interests of the company.
Interested applicants are asked to submit their application online no later than :
October 31, 2024
Please note : The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.