front desk hotel clerkThe Aspen Inn & Riverhouse • Smithers, BC, CA

front desk hotel clerk

The Aspen Inn & Riverhouse • Smithers, BC, CA

28 days ago

Job type

Permanent

Job description

Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Hospitality industry

Tasks

Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Screening questions

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?

Employment terms options

Shift

Experience

Experience an asset
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week

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Front desk hotel clerk • Smithers, BC, CA

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