A leading social media management platform in Toronto is seeking a Senior Customer Success Manager to support high-value customers. You will drive user adoption and revenue retention by cultivating relationships and leveraging product expertise. The role requires 5-8 years of account management experience, preferably in SaaS, along with a solid understanding of social media. This position also offers a competitive salary range of $80,000—$112,000 CAD and a commitment to customer success.
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Senior Customer Success Manager, Enterprise Social Growth • Toronto, ON, CA