Office Manager

Overview

Whitelaw Twining is a highly successful multi-disciplinary firm with a focus on litigation and with offices in Vancouver, Calgary and Toronto providing a full-range of legal expertise. In 2022, we increased the opportunities for our firm and our staff by joining the DWF Group, a global provider of integrated legal and business services.

We are an innovative, passionate team, promoting a professional, supportive and engaging environment to our team members. Since the beginning, we’ve pushed beyond standard litigation to find progressive, creative solutions for our clients.

We are currently looking for an Office Manager to join our Calgary office. This is a Full Time In Office Position.

Responsibilities

• Manage staff-level onboarding and offboarding, with support from the national HR team
• Approve staff-level vacation and personal leave requests, coordinating coverage where needed
• Update policy documentation and employee guides; respond to staff policy-related inquiries
• Lead staff-level talent management and acquisition efforts, including recruitment, selection, and engagement initiatives
• Support employee retention and help foster a positive, values-aligned organizational culture
• Oversee trust compliance and regulatory requirements for the Law Society of Alberta
• Address staff performance issues in collaboration with the national HR team
• Conduct and coordinate performance reviews
• Coordinate training initiatives across departments
• Lead and support cross-functional project management initiatives
• Ensure smooth day-to-day office operations
• Coordinate office moves, renovations, and floorplan changes
• Liaise with vendors for office equipment maintenance (e.g., dishwashers, coffee machines, etc.)
• Coordinate with landlords on facility matters
• Manage office-related budgeting and expenses (social committee, credit cards, general supplies)
• Provide limited support with internal marketing and communications
• Oversee the purchasing of office furniture, kitchen, and stationery supplies; maintain stock and supply levels
• Oversee general office maintenance, including vendor management
• Plan and execute key staff events (e.g., summer party, holiday celebrations, team-building activities)
• Provide IT coordination support for onboarding, desk setups, and internal moves
• Ensure all necessary desk hardware is in place for new hires
• Assist IT with user account setup and end-user hardware/software support

Qualifications

• HR Degree and/or previous relevant HR experience, ideally in a law firm or professional services firm environment
• Knowledge of general office procedures and MS Office applications
• Demonstrate excellent organizational and time management skills
• Possess high problem-solving abilities
• Possess great oral and written communication skills
• Have keen attention to detail, with an ability to manage constraints
• Ability to complete different tasks with varying complexity
• Ability to take on challenges and utilize transferrable skills
• Ability to work cooperatively and independently, while encouraging a supportive work environment

Benefits

Benefits & Perks: We offer a comprehensive salary and benefits package that is very competitive, together with opportunities for personal and professional growth.

Our benefits include:

• Flexible health and dental coverage
• Long term disability insurance
• Personal days to help balance outside commitments
• Employee assistance program
• Monetary incentive for employee referrals
• Casual day every Friday
• Our firm benefits include Extended Health benefit, Dental coverage, LTD, DI, wellbeing allowance, casual dress code, early finish ahead of statutory holidays and more

About us

Whitelaw Twining is part of a global legal and business services firm DWF, with over 4,000 employees worldwide. In Canada we have offices in Toronto, Vancouver, Calgary and Victoria. We focus on insurance, commercial litigation, construction, bodily injury, and alternative dispute resolution.

Despite our global reach, we maintain a close-knit, supportive work environment. We are committed to mentoring and professional development, empowering our team members to grow their careers and contribute positively to both the firm and the community.