business systems manager

Education

• Bachelor's degree

Tasks

• Assign IT projects to systems analysts, programmers and other computer technicians
• Coordinate IT projects, including the design and deployment of new IT systems and services
• Direct and control daily operations
• Evaluate daily operations
• Plan and control budget and expenditures
• Plan and organize daily operations
• Review operational reports to assess compliance with software and hardware requirements
• Supervise computer analysts, engineers, programmers, technicians and other personnel
• Supervise staff
• Train staff
• Establish and implement policies and procedures for information systems
• Authorize the development of specifications for products or services
• Meet with clients to discuss system requirements, specifications, costs and timelines
• Manage incidents
• Robotic process automation
• Consult with clients after sale to provide ongoing support

Computer and technology knowledge

• Agile
• Development and operations (DevOps)
• Jira
• Data analysis and interpretation
• Data processing and systems
• Database management
• Development of computer applications
• Enterprise Applications Integration (EAI)
• Programming software
• Unix
• Software quality assurance
• Business intelligence
• Information Technology Infrastructure Library (ITIL)
• MS SQL Server

Area of work experience

• Design
• Software development
• Project implementation
• Information technology (IT) service delivery
• Management
• Product development
• Quality assurance or control

Area of specialization

• Process improvement
• Scrum
• System integration
• Development
• Business process management
• Information systems
• Testing

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large caseload
• Large workload

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Proactive

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?

Experience

• 5 years or more

Employment terms options

• On call
• Day

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Other benefits