RESEARCH ANALYST 2

Responsibilities

• Conducts researches and prepares analysis reports relating to operations activities regarding productivity and performance, cost effectiveness and technical operations.
• Collects, maintains, and analyzes data. Conducts field studies, survey and audits as appropriate such as monitoring AVL (automatic vehicle location) / GPS programs and report any abnormalities to the supervisor.
• Researches, establishes, and documents benchmarks, reflective of best practices methods and procedures for performing tasks.
• Compiles, analyzes, and correlates data and prepares reports and studies for submission to management and / or council on program related matters and maintain the records / documents in accordance with City standards for retrieval when needed.
• May be responsible for tracking development of capital projects in progress.
• Provides administrative support in creating, updating, and maintaining collection route maps and associated maps using appropriate mapping software.
• Assists with administrative support and operational duties for the Division.
• Assists in preparation of the annual budget.
• Develops and maintains statistical reports and other appropriate records, records contacts list for the Division
• Provides information and liaises with other organizations.
• Provide ad hoc reports on asset base cost, unit cost, program costs, and designing custom reports, as required.
• Prepares reports and provides assistance to city and outside agencies and committees.
• Develops and designs presentations.
• Answers inquiries regarding program area.

Key Qualifications :

Your application must describe your qualifications as they relate to :

• Post-secondary degree or diploma in the area of Geographic Analysis, Urban Studies, Urban Planning or related discipline or the equivalent combination of education and experience.
• Experience in software packages such as the Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Access, and mapping applications, i.

e. ArcView and / or ArcGIS Pro, RouteSmart, TMMS, (Toronto Maintenance Management System), Compuweigh and WorkWave.

• Experience in research, analysis, and interpretation of data, coupled with strong analytical and organizational skills.
• Experience in the area of operations planning and service delivery.
• Must possess and be able to maintain a valid Class G Ontario Driver’s License and must qualify for the City’s operating permit.

You must also have :

• Strong ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council, and other stakeholders.
• Strong interpersonal skills and the ability to work effectively as a member of a team.
• Strong analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision.
• Ability to handle matters of a confidential / sensitive nature appropriately.
• Ability to use a variety of technical equipment related to asset management and GPS / GIS techniques / approaches.
• A good understanding of the technical and operational issues facing the division.
30+ days ago