Work Location Type: Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

The base salary for this role ranges between $ 80,000 - $ 110,000, with eligibility for an incentive target of 15% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

• • Ensure compliance with SOP’s and regulatory requirements pertinent to servicing and certifying equipment.
• • Maintain safety awareness for technicians, maintenance, security and cleanliness of work areas.
  • Hold the team accountable and balance the requirements for customer service and profitability
  • Ensure quality and turnaround commitments are met as per customer expectations.
  • Perform Service Work as required including Service Work administration (receiving, shipping, quotations parts ordering / expediting and invoicing).
  • Ensure compliance with SOP’s and regulatory requirements pertinent to servicing and certifying equipment.

Talent Management

• Recruit, select, develop, coach, train, and retain a diverse team.
• Build a talent pipeline, internal and external, for key roles.
• Drive accountability of leaders to ensure team members and operations are functioning at the set standards
• Identify and develop future leaders and strong contributors through the use of performance tools and succession planning processes.
• Creates an environment where Leaders are engaged, empowered, enthusiastic, and committed to the success of the company.
• Develop intentional action plans to drive ongoing engagement.
• Maintains an open mind to benefit from diverse thoughts and ideas.
• Embracing and encouraging open-door feedback sharing culture

Education/Experience (You Have):

• Diploma or equivalent technical certificate, minimum 5 years with technical / industrial service management, preferably Safety/Fire/MRO.
• Must have demonstrated leadership skills developed through previous people management experience.
• Proven track record of positive coaching, team building, training and development of direct reports, coupled

with a ‘hands-on’ management style.

• Experience creating compelling presentations with clear storytelling
• Demonstrated ability to take ownership of their team and drive increased revenue and profitability.
• Ability to travel throughout assigned region(s) – approximately 50%

The position may require you to attend our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

This role may require you to attend our customers’ sites and to adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.