Accounts Receivable Clerk

We are looking for a meticulous Accounts Receivable Clerk to join our team in Markham, Ontario. In this role, you will focus on managing customer deductions, resolving payment discrepancies, and ensuring accurate financial records. This position demands strong analytical skills, effective communication, and a proactive approach to identifying and addressing issues.

Responsibilities :

• Process customer deductions, including audits and adjustments, to maintain accurate account records.
• Make collection calls to resolve outstanding balances and address payment inconsistencies.
• Investigate and resolve short payment deductions, such as issues with shortages, damages, or pricing discrepancies.
• Research and manage deductions related to customer fines, collaborating with internal teams to find solutions.
• Communicate with customers and brokers to resolve complex deduction matters with efficiency and professionalism.
• Identify and address unauthorized deductions, including initiating repayment requests and analyzing trends to prevent recurrence.
• Implement process improvements to optimize workflows and minimize deduction volumes.
• Use sales data and promotional reports to validate and apply deductions accurately in relevant systems.
• Minimum of 2 years of experience deductions or a related field.
• Proficiency in account reconciliation and cash collection processes.
• Strong knowledge of billing systems and cash application procedures.
• Familiarity with commercial collections and financial dispute resolution.
• Advanced skills in Microsoft Excel for data analysis and reporting.
• Experience with accounting software such as QuickBooks, Oracle, and SAP.
• Excellent communication skills to interact with clients, brokers, and internal teams.
• Analytical mindset with the ability to identify trends and implement solutions.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .