Community Engagement Manager

Salary: $58,000 - $62,000

About Africa Centre

Council for Advancement of African Canadians in Alberta (CAAC), operating as Africa Centre, is the largest pan African non-profit organization in western Canada, serving as a community hub that provides programs and services from a place of cultural awareness and competency to the families in our diverse community. We acknowledge the diversity of our cultural background as a source of the strength that brings capacity and competencies to shape a thriving community in Alberta. We have a strong African indigenous cultural foundation incorporated across our programs and services.

Job Summary:

The Community Engagement Manager is responsible for acting as the community liaison between the Africa Centre and the broader African, Caribbean & Black communities. The manager will also be responsible for overall volunteer management and events coordination for the Africa Centre.

Duties and Responsibilities:

Community Engagement

• Strong passion for community, and a visible member of both the Africa Centre and African, Caribbean & Black communities.
• Active participation in major community events including annual cultural festivals and independence celebrations of African and Caribbean countries, as well as black history month and anti-black racism initiatives.
• Demonstrates high communal/political acumen in managing community politics, and Africa Centres unique position as a politically neutral organization.
• Work with the Communications Manager & Fund Development Manager in advertising and promoting Africa Centres services and programs at community gatherings and events.

Volunteer Management:

• Serve as the point person for volunteer and membership engagement, management, and communication.
• In collaboration with the communications team, ensure periodic communication with members and volunteers.
• When requested, provide referrals to information, resources, and other capacity-building opportunities for agencies funded through the Africa Centre.
• Responsible all aspects of volunteer management, including recruiting, interviewing, orientation, scheduling, relationship building, problem-solving, and attrition
• Engage skills-based volunteers and leverage their expertise in the development and delivery of capacity-building initiatives.

Events Management:

• Manage, plan, and organize business, and social events that promote identity, social inclusion and sense of belonging.
• In collaboration with partners, spearhead events such as the Africa Day Gala, the All-Africa Soccer tournament, the Annual General Meeting (AGM), Black history month and other partnership events to promote inclusion and strengthen sense of belonging.

Education, Experience and Skills

• Post-secondary degree in a related discipline, or equivalent work-related experience.
  
• More than 3 years of experience in non-profit or public sector, volunteer management, collaboration and partnership, community engagement and community building, project management, budgeting and program design.
• Demonstrated experience facilitating group processes and fostering community relationships and partnerships.
• Strong problem-solving skills with proven success at identifying, escalating, and resolving issues.
• Ability to influence, negotiate and manage contentious issues to resolution.
• Excellent teamwork, interpersonal and constituent service skills including the ability to work respectfully and inclusively with diverse stakeholders.
• Strong communication and presentation skills (both written and verbal).
• Ability to communicate in multiple languages is an asset.

The successful candidate will require the following attributes:

• Relationship Management.
• Intrinsically motivated.
• Familiarity with African, Caribbean & Black(ACB) communities.
• Excellent analytical skills.
• Demonstrated community development skills.
• Superior communication skills, including presentation skills.
• Strong time management skills.

Requirements

• Bilingual (English and French) fluent in both written and verbal communication
• 40 hours/week which may involve some weekdays, evenings and /or weekend hours.
• Valid drivers license, and access to a private vehicle.

Disclaimer

This job description indicates responsibilities and specifications of the position only and should not be considered to necessarily represent all responsibilities and specifications of the position. The community engagement manager may perform other duties as assigned, which are not specified in this description.

Benefits

• Competitive Salary.
• Company events.
• Paid time off.
• Extended health care, dental care, and vision care.
• Disability insurance.
• Employee assistance program.
• Life insurance.

Closing Date: February 26, 2026.

To apply, please submit your application online.

We thank all applicants for their interest. Only those candidates who best demonstrate how they meet the qualifications outlined in the job posting will be contacted for the next stage of the selection process via email or phone.