Position Details
What you will do :
- Responsible for the development, implementation, execution and continuous improvement of claims management practices and processes
- Direct the development and execution of controls / systems to manage indemnity and expense costs
- Develop, communicate and monitor key performance indicators
- Build and foster strong, productive working relationships with key stakeholders, enablement teams and external partners
- Maintain an in-depth awareness of legal, regulatory, compliance developments within the insurance claims industry, and determine and communicate impacts and recommendations
- Direct the development of the vendor selection / management and audit process
- Lead and mentor team members, providing guidance, feedback and direction for professional development plans
Who you are :
University degreeFCIP and / or CIP10+ years of proven experience managing claim adjudication and operations teams in a P&C insurance environmentStrong knowledge of regulatory requirementsExceptional leadership and collaboration skills with demonstrated experience successfully developing and mentoring teams and building strong partnershipsExcellent communication and presentation skills with the ability to effectively convey complex ideas to various stakeholdersWhat’s in it for you :
Competitive salaryAnnual bonuses and merit increasesFlexible benefit planDefined Contribution PensionComplimentary CAA MembershipAs an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.