user support technician

Education

• Secondary (high) school graduation certificate

Tasks

• Respond to users experiencing difficulties with computer
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks

Personal suitability

• Accurate
• Client focus

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week