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System Analyst

System Analyst

ProcomOttawa, ON, CA
30+ days ago
Salary
CA$80,000.00–CA$90,000.00 yearly
Job description

BMC Systems Analyst On behalf of our client in the Technolgy Sector, PROCOM is looking for a Systems Analyst. BMC Systems Analyst   - Job Description

  • We are seeking a Senior System Analyst to join our team
  • The ideal candidate will have a strong background in system analysis
  • This role requires excellent communication skills, the ability to work in a team, and strong problem-solving abilities
  • The position is currently remote, but may require two days a week in the office in the future
  • The System Analyst will be responsible for implementing applications to support projects, departments, organizations, or corporate services
  • Translate business requirements into systems design and technical specifications, analyze and recommend alternatives for technical solutions, and provide system expertise to both functional and technical teams
  • The System Analyst will also provide application support to end-users by troubleshooting and correcting issues, providing training, and reporting to management

BMC Systems Analyst   - Mandatory Skills

  • The successful candidate must have a Secret Clearance and at least one year of experience in remedy development and hands-on building service request using DWP Catalogue
  • Experience developing BMC CMDB solution, ticket brokering using SOAP and RestAPI, and configuring of all OOTB functionality of the Incident, Problem, Change, including foundation data, assignment rules, templates, etc.
  • The ability to do requirement analysis in ITSM modules is also required
  • BMC Systems Analyst   – Preferred Skills

  • Experience with BMC HDM, understanding of RSSO (Remedy Single sign-on) capabilities, familiarity with Chatbot and agent chat, and BMC BWF (Business workflow) preferred
  • For SaaS & onPrem container projects, Container platform (Kubernetes, Openshift, AWS), Jenkins & related experience is a plus
  • BMC Systems Analyst   - Assignment Start Date ASAP – 6 months to start BMC Systems Analyst   - Assignment Location Ottawa, ON – Work Remotely