BMC Systems Analyst On behalf of our client in the Technolgy Sector, PROCOM is looking for a Systems Analyst. BMC Systems Analyst - Job Description
- We are seeking a Senior System Analyst to join our team
- The ideal candidate will have a strong background in system analysis
- This role requires excellent communication skills, the ability to work in a team, and strong problem-solving abilities
- The position is currently remote, but may require two days a week in the office in the future
- The System Analyst will be responsible for implementing applications to support projects, departments, organizations, or corporate services
- Translate business requirements into systems design and technical specifications, analyze and recommend alternatives for technical solutions, and provide system expertise to both functional and technical teams
- The System Analyst will also provide application support to end-users by troubleshooting and correcting issues, providing training, and reporting to management
BMC Systems Analyst - Mandatory Skills
The successful candidate must have a Secret Clearance and at least one year of experience in remedy development and hands-on building service request using DWP CatalogueExperience developing BMC CMDB solution, ticket brokering using SOAP and RestAPI, and configuring of all OOTB functionality of the Incident, Problem, Change, including foundation data, assignment rules, templates, etc.The ability to do requirement analysis in ITSM modules is also requiredBMC Systems Analyst – Preferred Skills
Experience with BMC HDM, understanding of RSSO (Remedy Single sign-on) capabilities, familiarity with Chatbot and agent chat, and BMC BWF (Business workflow) preferredFor SaaS & onPrem container projects, Container platform (Kubernetes, Openshift, AWS), Jenkins & related experience is a plusBMC Systems Analyst - Assignment Start Date ASAP – 6 months to start BMC Systems Analyst - Assignment Location Ottawa, ON – Work Remotely