12Twenty Implementation Project ManagerThe University of British Columbia • Kelowna, Regional District of Central Okanagan, CA
12Twenty Implementation Project Manager
The University of British Columbia • Kelowna, Regional District of Central Okanagan, CA
8 days ago
Job type
- Full-time
Job descriptionManager, Academic Advising Manager, Co-op & Careers Business Development Manager UBC IT and Privacy UBC Sauder Business Career Centre 12Twenty implementation representatives Develops and manages the implementation project plan, timelines, milestones, and deliverables. Coordinates project governance, including meetings, documentation, risks, and decision logs. Leads discovery to identify business requirements across all service areas (co-op & careers, academic advising, employer relations, reporting including accreditation requirements). Ensures alignment between platform capabilities and Faculty of Management operational needs. Works with 12Twenty to configure modules including job board, interview scheduling, employer CRM, events, appointments, student profiles, outcomes surveys, and reporting. Maps and redesigns internal processes to align with platform functionality. Oversees data migration planning and data integrity checks. Ensures consistent taxonomy, naming conventions, and user experience across modules. Develops communication plans to keep stakeholders informed. Prepares project updates, status reports, and presentation materials. Creates internal knowledge-base documentation and user guides for long-term support. Undergraduate degree in a relevant field. Minimum of three years of related experience, or an equivalent combination of education and experience. Willingness to respect diverse perspectives, including perspectives in conflict with one’s own Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Experience leading digital system implementations, preferably in higher education or CRM / workflow environments. Strong project management skills with the ability to drive timelines and coordinate diverse stakeholders. Experience with career services, co-op, academic advising, or employer relations platforms (e.g., 12Twenty, Symplicity, Orbis, Handshake) is a strong asset. Excellent communication, facilitation, and documentation skills. Ability to manage change, deliver training, and translate technical concepts into user-friendly information. Strong analytical, problem-solving, and systems-thinking ability. Familiarity with student services, experiential learning, or workforce development. Experience interpreting program requirements and translating them into workflow solutions. Comfort working in a fast-paced, evolving environment with new processes and emerging programs.
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12Twenty Implementation Project Manager • Kelowna, Regional District of Central Okanagan, CA
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