Accident Benefits Claims Advisor

Location & Hours

Markham, Ontario, Canada

35 hours per week

Line of Business

TD Insurance

Pay

$56,400 - $83,000 CAD

Job Description

TD Insurance is an integral part of TD Bank Group, dedicated to providing legendary experiences and trusted advice. We offer a wide range of products—including credit protection, life, health, travel, home, and auto insurance—through a network of more than 1,000 branches and online.

The Accident Benefits Claims Department delivers ease and value to customers through simple, fast, and fair claims resolution, strong risk management, and a well‑run operating model.

What You'll Do

Make an Impact

• Gather, organize, and verify documented information from all available sources to ensure a thorough and complete compilation of facts required to resolve the claim.
• Interpret reports and evidence to draw accurate conclusions about proposed treatment(s), repairs, and actions.
• Maintain effective case handling, priority of payment, loss transfer, and loss reserving for routine telephone claims.
• Evaluate non‑complex medical files and recommend treatment plans that do not result in the individual requiring time off from work.
• Contribute to team productivity objectives by maintaining a positive file count and open / close ratio.

Experience Growth

Cultivate Our Culture of Care

Job Requirements

Benefits

Our Total Rewards package includes a base salary, variable compensation, and plans such as health and well‑being benefits, savings and retirement programs, paid time off, banking benefits, and career development opportunities.

Development & Training

Regular career conversations, an online learning platform, mentoring programs, and onboarding sessions provide the support you need to thrive.

Accommodation

We provide accommodations for accessibility needs throughout the interview process.

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