Department Operations Associate

Job Description

What is the opportunity? Detail oriented and have strong communication skills? Then this might be the role for you! The Department Operations Associate position is multi-faceted with a focus on supporting and coordinating department-wide operations across all WMC Training & Development teams. Responsibilities include office operations, virtual and in-person event coordination, conference planning for all T&D internal events. This role will also assist with department content creation (newsletters, communications blurbs, infographics, etc), distribution of communications, intranet site maintenance, brand maintenance and travel coordinating. What will you do? Department Operations Support :

Manage all day-to-day department office operations; Order / maintain office supplies, coordinate meeting spaces as needed, assist with office setup, onboarding new employees.

Conference & Event Coordination :

Assist with coordinating and planning quarterly conferences for Wealth Management Canada Head Office, Training & Development team and branch employees; managing agendas and related materials. Coordinate and plan periodic off-site meetings, create participant lists, manage invitations, meeting materials, etc. ensuring collaboration with various business functions to ensure flawless execution of meetings and events.

Content Creation Support :

Assist with content and maintenance for internal sites

Assist with PowerPoint presentation and small video design and edits

What do you need to succeed? Must Have

University degree, College diploma or equivalent experience

Strong Microsoft Office skills including Excel, PowerPoint and Outlook

Strong communication (written and verbal), relationship / interpersonal, organization, and client service skills

Excellent administration skills in order to coordinate multiple programs, along with strong attention to detail and time-management skills

Able to work independently, within a hybrid team environment and with leaders across different levels in the organization / external partners

Creative, self-motivated, and analytical thinker; well versed with problem solving and thinking out of the box

Nice to Have

Experience using Access, SharePoint, CRM applications (Salesforce)

Experience using project management tools (Asana)

Experience using Video Editing software (Camtasia, Adobe Premier)

Bilingual French

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Job Skills Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software Additional Job Details

Address :

RBC CENTRE, 155 WELLINGTON ST W : TORONTO

City : TORONTO

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform : Wealth Management

Job Type : Regular

Pay Type : Salaried

Posted Date : 2024-05-31

Application Deadline :

2024-06-15

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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