Quality Assurance Manager / Safety Program Coordinator

Quality Assurance Manager / Safety Program Coordinator

Location :  Waterloo, ON

Reports To : General Manager

Employment Type : Full-Time

About the Role

We are seeking a highly skilled and detail‑oriented Quality Assurance Manager / Safety Program Coordinator to lead our quality systems and drive a culture of safety across our operations. This dual-focused role is ideal for a proactive professional who thrives on continuous improvement, cross‑functional collaboration, and ensuring organizational excellence in both product quality and workplace safety.

Key Responsibilities

Quality Assurance Leadership

Maintain and uphold ISO 9001 standards across the organization.

Work closely with the Operations Manager to obtain customer approvals for product and process changes.

Maintain the customer‑supplied drawing list and ensure accuracy at all times.

Assist with disposition of major nonconforming products or materials.

Actively participate in APQP activities.

Ensure the gauge calibration program is followed and properly documented.

Establish and maintain effective inspection activities—including receiving, in-process, and final inspection.

Hold the authority to stop production when suspect product is identified.

Establish identification and applicable traceability procedures.

Ensure layout and functional testing inspections are completed as required.

Conduct measurement system evaluations and maintain test equipment calibration.

Lead corrective and preventive action identification and implementation.

Conduct preliminary process capability studies.

Maintain quality assurance records and identify suspect materials.

Verify the effectiveness of corrective actions and preventive measures (CARs).

Share responsibility with the Office Manager for purchasing and supplier development activities.

Communicate with customers regarding quality concerns.

Collaborate with leadership teams regarding quality system updates or issues.

Act as the Quality Management Representative .

Health & Safety Coordination

Demonstrate strong knowledge of responsibilities outlined in the Occupational Health and Safety Act .

Act as the Health and Safety Program Coordinator for the organization.

Serve as a resource to the General Manager and Operations Manager for all safety-related matters.

Assist the Joint Health & Safety Committee.

Address health and safety issues promptly and effectively.

Develop, implement, and maintain all health and safety policies, procedures, and documentation.

Track and manage all incident and accident reports.

Liaise with Plant Manager and Shift Supervisors on return-to-work programs.

Conduct and document quarterly workplace inspections.

Promote and model safe work practices, including appropriate use of PPE.

Qualifications & Skills

Experience in Quality Assurance within a manufacturing environment.

Strong understanding of ISO 9001 and APQP processes.

Knowledge of occupational health and safety legislation.

Strong analytical, organizational, and communication skills.

Ability to influence, lead, and collaborate across teams.

Detail-oriented with a continuous improvement mindset.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of :    Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –  Manpower, Experis, Talent Solutions, and Jefferson Wells  – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.