Operations & Client Support Coordinator

Job Description

Job Description

Operations & Client Support Coordinator – Fast-Paced, Hands-On Logistics & Orders Role (Calgary)

Creo Promotional Solutions – Calgary, AB

Creo Promotional Solutions is a busy, hands-on promotional merchandise company seeking an Operations & Client Support Coordinator to support logistics, order processing, and client programs.

This role is ideal for someone who enjoys variety, learning new systems, and being part of a small, collaborative team . No two days are the same — you’ll stay engaged, challenged, and visible in all parts of the business.

Great fit for early-career candidates looking to build skills across operations, sales, marketing, and client support.

Key Responsibilities

• Arrange local, national, and international couriers
• Receive, count, verify, and put away incoming shipments (lift up to 45 lbs)
• Maintain warehouse organization and assist with kitting / packing projects
• Process and track orders using industry-specific software
• Enter shipment and order details and update internal teams
• Support and maintain online store orders
• Enter new products into our CSM system
• Research new promotional products and retail trends
• Assist with sales and light client marketing alongside the owner
• Support Program Coordinator and Production Manager with daily operations

What We’re Looking For

Experience in marketing, sales, e-commerce, or operations is an asset but not required.

Requirements

Important to Know

This is a hands-on, fast-moving role in a small office. You’ll wear many hats and be a core part of day-to-day operations. This position is best suited to someone who enjoys pace, variety, and problem-solving , rather than a highly structured or repetitive job. In office position, weekdays.

HOURS : Monday to Friday 8 : 00am - 4 : 00 pm

Free parking onsite.

Company Description

Creo Promotional Solutions Inc. is an Alberta based full service promotional products, branded apparel and awards provider. Our hands on approach and commitment to superior customer service and quality products coupled with the appropriate use of corporate gifts, apparel and awards actively contributes to the success of our clients marketing and incentive initiatives. We have showroom, office space and warehouse onsite. We are a busy company that is growing.

Company Description

Creo Promotional Solutions Inc. is an Alberta based full service promotional products, branded apparel and awards provider. Our hands on approach and commitment to superior customer service and quality products coupled with the appropriate use of corporate gifts, apparel and awards actively contributes to the success of our clients marketing and incentive initiatives. We have showroom, office space and warehouse onsite. We are a busy company that is growing.