Job Title
PM-02 - Visitor Services Team Leader II - Campgrounds, Gates, and Day Use Facilities
Location and Salary
Jasper National Park, Jasper, Alberta; $69,062–$74,408 per year.
Closing Date
4 March 2025.
Eligibility
Persons employed or residing within 900 km radius of Jasper, Alberta, with legal status to work in Canada. Must be Canadian citizen, permanent resident, or have a valid work permit.
Responsibilities
- Plans, organizes, schedules, and provides coaching / mentoring to up to 20 team members.
- Manages performance and conducts performance evaluations.
- Delivers visitor service operations to provide park visitors with opportunities to discover, appreciate, learn, and enjoy the natural and cultural resources of the park.
- Ensures visitor service operations support Parks Canada mandate and visitor experience objectives.
- Works in fast‑paced, variable environments; solves problems under pressure; leads team to success.
- Available to start work in Jasper in April 2025 and continue until late September / mid‑October.
Qualifications
Secondary school diploma or employer‑approved alternative (e.g., satisfactory PSC test score).Experience in developing programs and providing public services.Experience providing mentorship, coaching, performance evaluations, and training.Experience giving instructions and delivering training to staff.Knowledge of Parks Canada’s mandate, corporate objectives, visitor experience, scheduling, training processes, workplace health and safety programs.Knowledge of resource management (time, financial, human).Strong initiative, resource management, team leadership, and sound judgment.Effective communication and integrity.Valid Class 5 driver’s licence.Willingness to work shift‑work, weekends, and statutory holidays.Willingness to work overtime and in adverse weather conditions.Maintain security clearance and obtain reliability status.Additional Conditions of Employment
Must obtain and maintain Class 5 driver’s licence.Work overtime, shift, weekend, and holiday work as required.Travel within Canada and in various terrains.Wear uniform as required; uniforms provided.Application Process
Applications must be submitted online through the jobs.gc.ca portal by 4 March 2025. Follow all instructions provided in the posting.
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