Technical Writer 1

Day-to-Day Responsibilities :

Technical Document Writer — Requirements (Stellarus)

• Create clear, accurate documentation for Stellarus products in two variants : internal (for engineers / operations) and external (customer facing).
• Write and maintain user / admin guides, implementation runbooks, API / SDK references, and release / change notes.
• Translate inputs from Product, Engineering, and Operations into structured, task focused content that supports client implementations.
• Explain APIs and integrations at a practical level (authentication, endpoints, examples, error handling) and provide executable samples where appropriate.
• Apply company style and plain language standards; ensure accessibility, correct terminology, and consistent voice across documents.
• Manage versioning and changelogs, align docs to product releases, and maintain a simple content inventory (owner, last review, next review).
• Work with modern tooling—Markdown, Git, Confluence or GitBook, and work management tools (Linear or Jira)—and follow docs as code practices.
• Collaborate to run SME reviews (PM, Eng, Ops, Support, Compliance) and capture approvals; track and address feedback quickly.
• Uphold quality : tested procedures, accurate screenshots / redactions, link checks, and clear troubleshooting / rollback steps.

Nice to have : Healthcare / PHI awareness (HIPAA), basic API literacy, and ability to create simple system diagrams.

Required Skills (top non-negotiables) :

Document Mgmt. – + years

Technical Writing – + years

Product Development (Knowledge of Product Mgmt.) – years

Preferred Skills (nice to have)

Customer Support Desk (Help Desk)

Self-Service Troubleshooting