answering service operator
Scotia Business Centre LimitedBridgewater, NS, CA27 days ago
Salary
CA$16.00 hourly
Job type
- Full-time
- Permanent
Job descriptionWork Term : Permanent Work Language : English Hours : 32 to 40 hours per week Education : Secondary (high) school graduation certificate Experience : Will train or equivalent experience
Work setting
- Private sector
- Urban area
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide emergency services
- Provide customer service
- Operate dispatch systems
- Switchboard 25+ lines
- Word processing software
- Electronic mail
- MS Excel
- MS Outlook
- MS Word
- WordPerfect
- Criminal record check
- Own transportation
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Are you available for shift or on-call work?
- Do you currently reside in proximity to the advertised location?
- Night shift premium
- Parking available
Tasks
Computer and technology knowledge
Security and safety
Transportation / travel information
Work conditions and physical capabilities
Personal suitability
Screening questions
Financial benefits
Other benefits