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Program Manager - Toronto, Ontario, Canada (Onsite)

Program Manager - Toronto, Ontario, Canada (Onsite)

Lorven TechnologiesToronto, Ontario, Canada
30+ days ago
Salary
CA$93,637.00–CA$124,850.00 yearly
Job type
  • Full-time
Job description

Our client is looking for a Program Manager with a Contract in Toronto, Ontario, Canada (Onsite) below is the detailed requirement.

Position : Program Manager

Location : Toronto, Ontario, Canada (Onsite)

Duration : Long Term Contract

Responsibilities :

  • Bachelor's degree in Computer science or equivalent, with minimum 9+Years of relevant experience .

Financial :

  • Is responsible for Gross margin achievement for the Program
  • Is responsible for bonus received or penalty paid from / to the customers
  • Adheres to project cash flow schedule
  • Responsible for reducing value at risk (VaR) ($, days)

    • Offering / competency :

  • Is responsible for increasing project effort charged to domain experts
  • Formulates an appropriately structured Governance framework for the account in which he / she is the sole Program manager. Else works as per the governance framework defined by the Program Director
  • Creates a clearly defined and documented escalation mechanism in place
  • Ensures governance ties in with Scope / Change Management

    • Delivery / Customer satisfaction

  • Leads and owns the Program Delivery (schedule / risk / issues / changes / dependencies)
  • Helps establish the required execution and project methodologies synergizing customer and Wipro methodologies
  • for meeting Program Quality-Cost-Delivery schedule
  • Manages operational parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge)
  • Handles customer escalations
  • Responsible for meeting release compliances"

    • People

  • Leads planning workshops and program steering committee meetings
  • Develops and mentors project managers and PMO for exceptional performance from team members to improve performance
  • Manages & Controls employee attrition rate
  • Ensures that eligible employee are released for rotation"
  • Managing Customer Relationship and Scope Management
  • Ensures that requirements document is comprehensive with clearly outlined scope boundary, non-functional requirements are captured quantitatively.
  • Develops a common understanding and sign-off on requirements by the business users.
  • Uses the right kind of requirement management tools to ensure correct understanding and scope idenfications
  • Provides wire-frames depicting user interface to give good view of the navigation"
  • Brand Building Initiatives