Vice President of Operations

Vice President of Operations

Toronto Branch

3333 James Snow Parkway North, Milton, ON L9T 8L1

Bring your passion for people, customer service and operational excellence with you to work every day! Apply your expertise to lead a high-performing team as VP of Operations of our rapidly growing Toronto branch.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

• Director of operations overseeing the day-to-day functions of Uline’s 450+ employee Toronto branch, including Warehouse, Customer Service, Sales, HR, IT and Facilities.

• Supervise Call Center operations to consistently ensure impeccable customer service.

• Operations manager over a pick-and-pack facility with over 38,500 SKUs in a 1.2 million-square-foot distribution center.

• Effectively coach and grow our 40+ person Sales team covering Central and Eastern Canada with offices in Milton and Ottawa.

• Ensure all buildings and landscaping always exceed company standards.

• Recruit and retain top-tier talent and manage employee relations.

• Provide hands-on senior leadership and drive accountability through performance feedback.

Minimum Requirements

• Bachelor’s degree.

• 10+ years experience in operations or general management.

• Distribution, call center and / or sales experience a plus.

• Experience supervising personnel.

• Detailed-oriented with the ability to multitask.

• Limited overnight travel required.

Benefits

• Company-paid extended health coverage that includes medical, dental and vision after only 30 days.

• Basic life insurance, disability and wellness programs.

• RRSP with 5% employer match, eligible after 30 days.

• Paid holidays and generous paid time off.

• Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

• Best-in-class, clean, modern facilities.

• First-class fitness center.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer

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