Project Manager, Application Development - Managed Services

Project Manager, Application Development - Managed Services

Join to apply for the Project Manager, Application Development - Managed Services role at BDO Canada.

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a people‑first culture with a high priority on your personal and professional growth.

Your Opportunity

As part of our fast‑paced growing Solution Operations (Managed Services) practice, we are seeking an experienced Project Manager with strong experience leading application development projects. You will lead and manage the team delivering new and ongoing engagements for assigned clients, identify and drive continuous improvement actions, and lead the transition of projects to operations. You will apply principles of Agile methodology along with ITIL incident, problem, change and release management. You are passionate about serving and building strong relationships with clients, coaching and leading a team to target deliverables and driving maturity through continuous improvement actions.

Responsibilities

• Lead and manage assigned engagements through to successful completion against the key pillars of scope, budget and timeline
• Lead internal engagements stand‑ups and customer meetings
• Develop and maintain internal & external stakeholder relationships
• Draft meeting agendas and publish meeting minutes
• Manage action, change and risk register for all assigned engagements
• Manage the transition of assigned projects to operations
• Track, monitor and control budget based on the planned budget of an engagement
• Budget forecasting and execution of cost management strategies where applicable
• Develop and manage delivery plans for every assigned engagement
• Manage and lead the change management process inclusive of estimates, approvals, change requests and statement of works
• Identify engagement risks and recommend appropriate resolutions
• Manage resource assignment and work allocation for all engagements
• Be an escalation point for business‑critical scenarios as identified by the client
• Apply ITIL principles of incident and problem management for reported issues by the client
• Manage engagement conflicts and challenges in a timely professional manner
• Manage the release management process from internal testing to production release
• Provide support, guidance and coaching to the engagement team as and when needed
• Adhere, follow and update standards & guidelines where applicable
• Identify areas of challenges or opportunities in assigned client engagements
• Identify areas of improvement, innovation and optimization that will improve existing processes and methodologies
• Contribute to thought leadership articles

Success Criteria

Your Experience And Education

Why BDO?

Giving back adds up : Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter : We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market‑leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts : We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility : All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct : Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

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Ready to make your mark at BDO? Click “Apply now” to send your up‑to‑date resume to one of our Talent Acquisition Specialists.

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