Opportunity
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. Our ideal candidate will have a minimum of 2 years travel consulting experience along with an insatiable appetite for delivering impeccable service.
Key Responsibilities
As a Corporate Travel Consultant you will be responsible for managing the day-to-day travel needs of corporate business accounts, including :
- Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
- Follow company procedures, account guidelines and customer service standards
- Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
- Build and maintain strong working relationships
- Provide solutions to travel related problems clients may experience
Experience & Qualifications
Customer focused – consistently going above and beyond to deliver an amazing client experienceYou obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.Outstanding interpersonal skills and ability to build strong business relationships.A problem solver who thinks outside of the box to provide creative solutions.You embrace egalitarianism, irreverence, and ownership.You thrive in a collaborative environment but can also produce quality work independently.Excellent written and verbal communications skillsAbility to work in a fast paced, deadline driven environment.Tech Savvy – 2 years’ experience with a GDS system (Sabre preferred), confident using Microsoft suite, and comfortable learning new softwareWork Perks! - What’s in it for you :
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.Have fun : At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!Use your smarts : Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.Personal connections : We are a big business founded on personal relationships.Diversity, Equity & InclusionDiversity Day : paid leave to observe holiday or cultural celebration of your choiceEmployee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice)DEI educationCommitment to fair practices such as regular equity assessments and inclusive recruitment protocolsA career, not a job : We offer genuine opportunities for people to grow and evolveWe back our people all the way : We are strongly committed to supporting every single employee in their professional and personal development.Giving Back : Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising.Office Environmental ProgramMany of our offices are Leadership in Energy and Environmental Design (LEED®) Gold certified buildings1 Volunteer Day per Calendar YearBenefits Include :
Generous paid time off policyTravel perks / discountsHealth & Wellness Programs and Employee Financial Wellness ServicesNational / International Award Nights and ConferencesGroup benefits including extended health care, dental and vision, gender affirming care, fertility careInsurance including life, AD&D, critical illness, long term disabilityEmployee Assistance ProgramRRSP / RPP with matchingTuition Reimbursement ProgramEmployee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditionsGlobal career opportunities in a network of brands and businessesLI-DE1#CTCA#LI-Hybrid
Location – Markham, Canada
