operations supervisor

Work setting

• Hotel, motel, resort

Tasks

• Develop specific plans to prioritize
• Organize tasks to accomplish the work
• Train workers in duties and policies
• Prepare and submit reports
• Ensure smooth operation of equipment
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Co-ordinate, assign and review work
• Requisition or order materials, equipment and supplies
• Arrange for maintenance and repair work
• Co-ordinate activities with other work units or departments
• Consult with clients after sale to provide ongoing support
• Supervise staff
• Schedule and assign duties of housekeeping staff
• Provide information regarding features of rooms, service of hotel and points of interest
• Prepare marketing plans
• Prepare and post notices and advertisements

Supervision

• 5-10 people

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word

Area of specialization

• Customs services

Security and safety

• Criminal record check

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Ability to work independently

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Innovation

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?

Employment terms options

• Shift
• Overtime available