Talent.com
MANAGER CORPORATE SERVICES

MANAGER CORPORATE SERVICES

Nucleus Independent LivingOakville, ON
23 days ago
Job type
  • Full-time
Job description

CORPORATE SERVICES MANAGER

Status : Full-Time

Employee Group

Non-Union Non-Management

Date of Last Review :

May 2022, April 2024

Nucleus Independent Living is an innovative and learning organization, focused on providing exceptional, culturally-sensitive care to residents in the Mississauga Halton community to enable frail seniors and adults living with physical disabilities to live their best life independently, at home. Our highly committed staff embody our ICCARE values of Innovation, Compassion, Collaboration, Accountability, Respect, and Excellence in the delivery of personalized care, where every person's experience is exceptional, every time. We are committed to creating a safe environment where you feel heard, valued for the work you do, able to grow and learn, and make a difference to every person you touch.

At Nucleus, we view our diversity as our strength. We know that the unique perspectives of our clients, caregivers and staff contribute to a better environment for all.

We are committed to listening, learning and amplifying the voices that will help make us be more inclusive and become better informed to serve our communities.

We embrace diversity, choose equity and action inclusion.

GENERAL ACCOUNTABILITY

Reporting to the Chief Executive Officer (CEO), and in collaboration with the Leadership Team, the Corporate Services Manager is accountable for providing high level administrative and operational support to the Chief Executive Officer, the Leadership Team and the Board of Directors and its Committees.

SPECIFIC ACCOUNTABILITIES

  • Oversight for all special projects, event planning / coordination, including organization and successful implementation.
  • Ensures the smooth operation of day-to-day functions of all sites of the organization.
  • Provides executive administrative support for corporate based projects.
  • Leads the procurement, purchasing and inventory processes (including PPE) for the organization.
  • Develops and implements policies that support overall business operations.
  • Prepares materials and presentations for meetings (internal and external), conferences and events including recording minutes and tracking action items.
  • Assists with preparation of reports and other documents for internal and external stakeholders including the Annual Report, Consumer Experience survey and other stakeholders.
  • Prepares expenses, make travel arrangements, registrations, coordinate payments.
  • Coordinates office activities and events, troubleshoots, or escalates office administration issues.
  • Acts as liaison to coordinate effective and timely communication with Ontario Health, other funders, government stakeholders, healthcare agencies / organizations and all other external stakeholders.
  • Sets up and maintains an accurate documentation and filing system as required, electronic and hard copy.
  • Provides all necessary administrative support for the Board of Directors including preparation and distribution of approved Board, Board Committee and Annual meeting notices, agendas, reports, materials, and presentations.
  • Prepares and maintains bylaws, policies, and other public and confidential documents of the Board and its committees in an accurate and timely manner.
  • Assists with the maintenance and / or implementation of accreditation standards related to this role and the organization in general, ensuring changes are accurately documented and up to date.
  • Prepares corporate payroll for approval.
  • Coordinates organizational events including but not limited to fundraising events, service awards and others as required.

SKILLS AND QUALIFICATIONS

  • Bachelor's degree or equivalent post-secondary education.
  • At least five (5) years direct administrative work experience
  • Exceptional attention to detail
  • Superb interpersonal and negotiation skills
  • Strong written and spoken communication skills (English) and demonstrated ability to compose correspondence (letters, memos, etc.) and prepare professional documentation (reports, presentations, spreadsheets, newsletter, etc.) with a high degree of accuracy and attention to detail
  • Proficient with technology (required : Microsoft Word, Excel, PowerPoint, Outlook, Publisher), office equipment and strong aptitude to learn how to use IT tools
  • Possess sound judgment and the ability to effectively problem solve or assess the situation to determine the urgency and risk, and escalate accordingly
  • Resourceful, self-starter, able to work with minimal direction, and able to manage their own time and projects
  • Highly organized, possess a solid ability to plan, organize and effectively manage large volumes of work with a high degree of accuracy
  • Ability to multi-task, manage and meet timelines, and work well under pressure; able to manage stress, adapt and move easily with change
  • Must possess high level of confidentiality and discretion
  • Passionate about delivering excellent customer service, and presenting a professional image

    • SPECIAL CONDITIONS

  • A Criminal Record Check will be conducted prior to and periodically throughout employment.
  • Flexibility required to occasionally work extended hours and weekends, as the need arises.

    • WORK ENVIRONMENT

  • Special Equipment - computer, laptop, printer, and other office equipment, cell phone
  • Sitting, standing, walking, moderate lifting
  • Work is conducted in an open office environment
  • Smoking is not permitted in the office areas. Smoking areas are designated according to the policy of the building.
  • Nucleus Independent Living has a scent-free environment policy.
  • No hazardous materials other than normal / usual household cleaning supplies

    • Vaccines are a proven, safe and powerful weapon in our battle against COVID-19. Now that vaccines are widely available and recognizing that many of our staff are already vaccinated, vaccination will be a condition of employment for new hires, except when impossible due to legitimate, established exceptions. The vaccine must be a two-dose COVID-19 vaccination series approved by Health Canada. This is one more important step to protect both our residents and staff as we continue to battle this deadly virus.

    Nucleus is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request