At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
What You Will Do
- Support customers in building enterprise approaches that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technical solutions.
- Continuously learn, grow, and adapt to new skills and technologies.
- Design, create and deliver content that enables the broader Red Hat organization to sell (presales), service (consulting) and support (GSS) our cloud solutions at scale.
- Participate in specific project workstreams, managing scope, timelines, and resources (including junior staff or client team members).
- Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.
- Maintain a high utilization target and contribute to the scoping, engagement delivery, and solution execution for new business opportunities.
- Travel frequently (20-30 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers.
What You Will Bring
3+ years of experience with delivering an implementation as part of a project team based on an architectural design.Demonstrated ability to contribute to a technical project, including collaborating on project timelines and maintaining project and technical documentation.Ability to understand stakeholder needs and set expectations regarding project timelines and scope of work.Experience working collaboratively across diverse teams and stakeholders.Willingness to actively mentor and coach junior consultants and TDP members, which could include detailed code reviews and transferring critical technical and consulting knowledge.Clearly communicate technical progress, risks, and ROI to both technical and non-technical business stakeholders, acting as a trusted advisor.2+ years focused on cloud environments and their supporting infrastructures.Strong background in consultative customer engagement demonstrating both verbal and written communications skills, including experience presenting or demoing solutions to customer teams.The ability to self-study and quickly learn and put into practice new topics.Passion for Open Source, software, tooling, and automation.Strong understanding of DevOps methodologies, tools and how they can be applied within an organization.Thorough (advanced) working knowledge and hands-on experience with Ansible, as well as high-level familiarity with Chef, Puppet, Salt, Powershell and others in the space.Intermediate level scripting (bash, python).Experience using and configuring Linux systems, and an understanding of configuration as code.Experience with scripting languages (YAML, Python, etc.).Understanding of the advantages of automation in a complex environment.Experience using or configuring cloud technologies, including container management and / or orchestration.Nice To Have
Previous exposure to or practical experience with Ansible Automation Platform is a plus for applicants.Experience implementing CI / CD pipelines and other GitOps type behaviors.Possess advanced level understanding of technologies related to core IT systems and concepts such as infrastructure, networking, storage and security.Broad and deep technical experience with one or more virtualization and cloud technologies (e.g. OpenStack, RHEV, VMWare vSphere, Microsoft Hyper-V, Amazon AWS, Microsoft Azure).Container management and orchestration tools.Experience working in a QA role or working with ticketing systems or bug tracking tools.Familiarity with security fundamentals at the infrastructure (including cloud / hypervisor) and operating system level.Training and Growth Milestones
At 2 months : acquire foundational understanding of scalable automation design principles and practical experience with Ansible Automation Platform.Within 6 months : participate in routine automation-focused projects and map business processes to identify automation opportunities.Within 12 months : demonstrate technical leadership for automation strategies and contribute to internal / external communities of practice.About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion and Equal Opportunity
Red Hat’s culture is built on open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. We are an equal opportunity employer and we review applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com.
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