Team Lead, Sales Development

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Team Lead, Sales Development Location: Mississauga, ON (Hybrid) Who We Are At SOTI, we are redefining the future of Enterprise Mobility Management. As the world’s leading provider of Enterprise SaaS solutions for managing and securing mobile and IoT devices, we empower organizations to keep their mobile operations running smarter, faster, and more securely. We are passionate about building best-in-class enterprise software that enables businesses to reduce downtime, increase efficiency, and unlock new levels of productivity across their mobile and fixed endpoints. Innovation drives us, we don’t settle for “the way things have always been done.” We look for visionaries and problem-solvers who thrive on pushing boundaries, think beyond the obvious, and are committed to transforming how enterprises manage their mobile workforces. What’s in it for you? The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What We’re Looking For We are looking for a hands-on, motivated leader who thrives on developing people as much as driving results. The ideal candidate could be: A Senior Sales Development Representative with an outstanding track record of success, ready to step into a leadership role An Account Manager with strong SDR/BDR experience who is eager to transition into team leadership An existing Team Lead in Sales Development at another high-tech SaaS company, looking to bring their expertise and leadership skills to SOTI Along with one of these backgrounds, the person should also bring: Passion for coaching and mentoring team members daily, not just during reviews Ability to lead by example, including taking on a set of leads personally to demonstrate prospecting, outreach, and pipeline management “the right way” to the Team members Skill in motivating individuals and teams to consistently exceed objectives through inspiration, accountability, and recognition Excellent communication skills, with the ability to deliver clear, actionable feedback while building team confidence A mindset for building a winning culture rooted in discipline, preparation, and continuous improvement Strong organizational and prioritization skills to ensure the team stays focused and productive A balance of being results-driven while equally invested in the personal and professional growth of the people you lead What You’ll Do Train, lead, and coach a section of the Sales Development Representatives (SDRs) team, who are responsible for identifying and researching prospective clients through a combination of inbound lead follow-ups, tradeshow leads, re-engaging closed-lost accounts/opportunities, and selected cold calling to break into new accounts Act as a player-coach by taking ownership of a small set of leads yourself, modeling how to prospect, build rapport, and advance opportunities effectively so the team can learn by example Develop and enforce scalable yet personalized call and email cadences that maximize outreach efficiency while maintaining authenticity Conduct weekly 1:1s with SDRs, focused primarily on coaching and skill-building Motivate individuals and the team to exceed objectives through coaching and recognition Perform regular performance evaluations and lead quarterly/annual reviews, ensuring clear feedback and measurable growth paths Identify and recommend improvements in processes, tools, and workflows to enhance team productivity and pipeline generation Support SDRs in their personal and professional development by aligning individual goals with company objectives Manage Salesforce lead queue management, reporting, and data analysis to ensure pipeline accuracy and accountability Achieve quarterly targets set by management while ensuring a strong culture of discipline, learning, and high performance Experience You’ll Bring 3+ years of progressive experience in Sales Development or Account Management roles within a high-growth SaaS or technology company Proven track record as a top-performing Senior SDR or Account Manager, consistently exceeding pipeline and quota expectations Prior Team Lead experience in Sales Development is highly desirable; or an SDR/AM who has demonstrated strong leadership potential and is ready to transition into people leadership Experience coaching peers, mentoring new hires, or leading small teams/projects, with the ability to inspire and motivate through both guidance and example Comfortable in a player-coach environment: confident in rolling up your sleeves, owning a pipeline of leads, and showing SDRs first-hand how to prospect and qualify effectively Demonstrated ability to build scalable outreach processes while still adapting to unique customer and market dynamics Strong familiarity with sales tech stack tools such as Salesforce, Gong, SalesLoft/Outreach, LinkedIn Sales Navigator, etc. Highly organized, analytical, and data-driven in managing pipeline performance, reporting, and forecasting Excellent communication and interpersonal skills — able to engage effectively with team members, management, and cross-functional stakeholders Thrives in a fast-paced, performance-driven environment, with the resilience to adapt to change and lead through ambiguity Bachelor’s degree (or equivalent experience) in Business, Marketing, or related field #LI-SI1 If you want to bring your ideas to life, apply at SOTI today. Use of Artificial Intelligence in Hiring SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacysoti.net. We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careerssoti.net. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize their ROI and reduce device downtime. Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices. With SOTI’s world-class support, enterprises can take mobility to endless possibilities. For more information, visit soti.net.