Job Title : Administrative Assistant 2
Location : Leduc, AB, or 100% REMOTE IF NON LOCAL
Pay : $26 / hr
Join our team on a 3-month contract as an Administrative Assistant 2, supporting North America Service Managers in the Client States and Canada. This role offers the flexibility to work remotely if you are not local to Leduc, AB.
Responsibilities :
- Support North America Service Managers with the creation of Time & Material or Fixed Price Reactive Service quotations.
- Utilize Microsoft Outlook Quote Request email template.
- Create and edit Deal Machine 2.0 Opportunities and Service quotations.
- Edit Word documents and print to PDF.
- Maintain and update OneDrive Excel-based Quote tracking data log.
- Work with Service Managers to edit and optimize Outlook Quote Request email templates.
- Deliver an estimated 10-15 quotes daily.
- Become familiar with FRAME agreements and apply them to quotations as applicable.
- Create and maintain FRAME agreement quote templates for ease of access and efficiency.
- Optimize and streamline business processes via experience gained in the role and feedback from Service Managers.
- Participate in periodic business process and performance reviews related to the role.
- Run and distribute reports on pending quote statuses for Service Manager follow-up.
- Build and maintain effective working relationships with Service Managers to ensure accurate and timely quotation delivery.
- Exercise good English written and verbal communication skills.
- On-the-job training will be provided on the use of the Deal Machine 2.0 system.
Essential Requirements :
5 years of experience supporting Sales / Service.Desirable Attributes :
Strong data entry capability.Open to short-term contract role and a fast learner.Ability to work under pressure, maintaining a calm, respectful demeanor.Ability to prioritize and make decisions in a fast-paced environment.Ability to anticipate and adapt to change and react efficiently, comfortable with ambiguity.Good accuracy, attention to details, and customer service orientation both internal and external.Soft Skills :
Good accuracy, attention to details, and customer service orientation both internal and external.Tools or Software :
Must have knowledge of Microsoft Suite applications (Teams, Outlook, Word, Excel, PowerPoint).Experience with Salesforce / Deal Machine 2.0 is desired, but not required.Education Qualifications :
Have a Bachelor's degree from an accredited university / college, or a high school diploma / GED.Industry Background or Experience :
No specific industry experience required.