Do you enjoy building a rapport with customers and better understanding their needs?
Are you sales oriented?
If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!
We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.
DUTIES AND RESPONSIBILITIES
- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Processing orders in the system
- Sourcing materials for customers when currently not in stock
- Consistent training and understanding of current products
- Developing and maintaining positive customer relationships
- Handling returns as required
- Keeping counter and sales area clean
- Merchandising and showcasing product
- Other duties as required
SKILLS AND COMPETENCIES
Ability to develop long-term relationships and generate referrals from your customersImpeccable organizational skills with high attention to detailTime management & multitasking skills to serve several customers at the same timeSelf-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environmentEXPERIENCE AND EDUCATION
Minimum High School Diploma or equivalent requiredPost-Secondary courses in Plumbing, Electrical or Heating are considered an assetKnowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an assetWHY WORK FOR US
Company paid benefitsEmployee and Family Assistance Program (EFAP)Profit sharingRRSP matchPersonal Milestone Recognition ProgramPerkopolis PartnershipSafety shoe reimbursementEmployee Referral Bonus ProgramEmployee discounts on in store purchasesOUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
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Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
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