Sr. Technical Program ManagerHighspot • Vancouver, BC

Sr. Technical Program Manager

Highspot • Vancouver, BC

30+ days ago

Job type

Full-time

Job description

What You'll Do

In this role, you will divide your focus between two core pillars :

1. AI Transformation & Enablement

Manage the execution of our AI transformation program roadmap to integrate AI-powered tools and workflows within our P&E teams

Be the internal champion for AI tools. Build relationships with teams and leaders to identify pain points that AI can solve. Create documentation. Help build a community of practice where teams can share insights and successes.

Partner with senior leaders and team members across Engineering, Product, and Design to identify high-impact use cases and remove barriers to adoption.

Collect data and build tracking mechanisms to measure the direct impact of AI on key metrics like team velocity, code quality, and overall productivity.

2. Product Program Leadership

Own the end-to-end program management for a core product area, ensuring a predictable and successful delivery cadence.

Serve as the central point of contact, partnering closely with Product Management, Engineering, Design, Product Marketing, and customer-facing teams (Technical Account Managers, Sales, Support) to align on goals and timelines.

Define, track, and drive key program metrics and business KPIs, providing clear communication and status updates to stakeholders and leadership.

Manage the release readiness process, ensuring new features are high-quality, well-documented, and that our sales and support teams are fully enabled for launch.

Proactively identify and mitigate risks and dependencies to ensure projects are completed on schedule and meet our high bar for quality.

Your Background & Technical Skills

Proven success as a Technical Program Manager, Product Manager, or a similar role in a B2B SaaS environment, leading complex, cross-functional programs.

Direct experience with artificial intelligence, machine learning concepts, and their practical application in software development or business processes. You don’t need to be a data scientist, but you should be familiar with, and love using, modern AI automation tools.

Experience managing the full software development lifecycle and go-to-market (GTM) readiness for product launches. Experience working as, or closely with Technical Account Managers is a plus.

Expertise in agile / scrum methodologies and experience adapting processes to meet the needs of a scaling organization.

Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

Demonstrated ability to use data and metrics to drive decisions, identify risks, and measure program success. Adept at using modern data platforms such as Amplitude, SQL databases (e.g., Snowflake), or similar tools to access and analyze data.

Experience with change management or adoption of new technology.

Base salary range : $146,000 - $178,000 CADEmployees are eligible to receive stock options and may also receive other forms of compensation.The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.Highspot also offers the following employee benefits for this position : -Comprehensive medical, dental, vision, disability, and life benefits-Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting-Flexible PTO-Generous Holiday Schedule + 5 Days for Annual Holiday Week-Quarterly Recharge Fridays (paid days off for mental health recharge)-Flexible work schedules-Access to Coaches and Therapists through Modern Health-2 Volunteer days per year-Monthly transportation allowance for employees that work in our Vancouver Hub location#LI-NT1

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Technical Program Manager • Vancouver, BC

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