Account Manager – Ready Mix Concrete

Overview

Account Manager – Ready Mix Concrete Specialist at The ML Group. We are seeking a driven professional to lead business development across the GTA, specializing in Ready Mix Concrete, while also offering disposal bin services. The role combines strategic sales planning, technical support, and customer relationship management to drive revenue and market share.

Responsibilities

• Develop and execute a strategic sales plan to grow market share and meet revenue targets.
• Identify, pursue, and secure new business opportunities within the GTA.
• Maintain and grow relationships with contractors, developers, municipalities, and other key stakeholders.
• Conduct regular site visits to job sites and customer locations to assess needs and provide solutions.
• Serve as the subject matter expert on Ready Mix Concrete, including mix design, specifications, and performance.
• Collaborate with technical and operations teams to ensure product quality and delivery standards are met.
• Provide on-site technical support and troubleshooting when required.
• Manage a portfolio of accounts, ensuring high levels of customer satisfaction and retention.
• Negotiate pricing, contracts, and purchase orders in alignment with company policies.
• Monitor customer performance metrics such as credit, delivery efficiency, and purchasing trends.
• Support marketing initiatives including trade shows, product launches, and promotional campaigns.
• Provide market intelligence and customer feedback to inform product development and marketing strategies.
• Represent the company at industry events and professional associations.
• Maintain accurate records in CRM systems, including sales activities, forecasts, and customer interactions.
• Prepare and present regular sales reports and performance updates to management.
• Assist with accounts receivable follow-up as needed.

Qualifications

Education & Experience

Skills & Competencies

Licenses & Certifications

Working Conditions

What We Offer

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